Expression Analysis has developed comprehensive and robust quality procedures. The main component of is a Quality System Program (QSP) that standardizes and coordinates a variety of activities focused on continuously improving business and operational activities within the bounds of ethical behavior and regulatory requirements. The objective of the QSP is to foster a work environment that promotes a safe and rewarding place to do business and build a career.
All employees participate in the QSP. Employees are trained on applicable QSP activities related to their job responsibilities. This includes their responsibility to actively communicate to appropriate staff when they suspect nonconformance with policies and procedures or recognize an opportunity for improvement. Expression Analysis has a no-retaliation policy that provides a welcoming venue for constructive criticism and self-reporting.
The backbone of the QSP is the workflow of business and operational activities. The ribs attached to the backbone are the QSE listed below. Each QSE has associated policies and/or procedures that describe activities related to the assurance of quality.
Corporate Compliance Information management/Paper and Electronic
Documents and Records Occurrence Management
Organization and Business Operations Assessments
Personnel Process Improvements
Equipment Customer Service
Services, Purchasing and Inventory Facilities and Safety
Process Control
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